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IMAGES
Some of the images shown on this site may not be the image for your specific vehicle. They are used for reference purposes only. PERFORMANCE PARTS CANNOT BE RETURNED BECAUSE OF IMAGE NOT MATCHING.
COPYRIGHT
· The Forcedfed.com is copyrighted and may not be used except with our written consent.
· Use of these images by you or other third parties for purposes other than placing an order with Forcedfed.com, or using this site as a shopping resource is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations.
· Nothing contained on this site may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.
TYPOGRAPHICAL ERRORS
· In the event of an incorrect price listed on Forcedfed.com due to typographical error, Forcedfed.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
· Forcedfed.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed.
DEPARTMENT OF TRANSPORTATION'S LAW
· All modifications, except those that are exempt, have been designed and are intended for off-road use only.
· These components are legal in California for racing vehicles only, which may never be used in City streets or Public highways.
· Federal and many state laws prohibit the removal, modification, or rendering inoperable of any device or element of design affecting vehicle emission or safety in a vehicle used on public highways.
· Violation of such laws may subject the owner or user to a fine or penalty. Installation of this part may void the warranty coverage, if any, on your vehicle.
· User/Buyer assumes all costs and risks associated with any aftermarket parts.
· It is the User/Buyer's responsibility to know their local City and State Laws.
PLACING AN ORDER
· All orders placed with Forcedfed.com, either by phone, fax, mail or online constitutes the acknowledgement and acceptance of all conditions listed on Forcedfed.com.
· We accept Visa, MasterCard, Discover and American Express. For all Credit Card orders - WE ONLY SHIP TO THE BILLING ADDRESS OF THE CREDIT CARD.
· If your Billing address is to a PO BOX, APO and FPO, these orders have to be PREPAID via Money Order or Cashier's Check only.
· For International Orders - these orders have to be PREPAID via International Money Order or International Cashier's Check only.
· Personal Checks have to clear first before merchandise will be shipped out.
· We do not accept COD shipments anymore.
· All prices, materials, design, and specifications are subject to change without notice.
· It is the responsibility of the customer/installer to verify the application of all parts before installation.
· Forcedfed.com highly recommends that you always keep your stock parts for as long as you have your vehicle.
CANCELLING AN ORDER
· Provided the order has not ship, cancelling an order with Forcedfed.com is plain and simple. Call Forcedfed Customer Service and you will be provided with an Order Cancellation Number. Forcedfed.COM ALWAYS PROVIDES THIS NUMBER, THEREFORE, KEEP THIS NUMBER HANDY FOR ANY DISPUTES. Without this number, your Order will be considered valid with Forcedfed.com and the Term and Conditions under "Returns & Exchanges" will apply.
WARRANTY
· All merchandise sold by Forcedfed.com is only subject to manufacturer's warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair, or replacement of merchandise.
· All other accessories are subject to a 90-day Forcedfed.com warranty, excluding, light bulbs and electrical parts. No warranty whatsoever will be valid if the defect was caused by customer's abuse, negligence, or mishandling.
· Customer will also be responsible for all shipping costs: the return to Forcedfed.com, the shipping to the manufacturer and the shipping back to the customer.
· No warranty on light bulbs and electrical components and are sold AS IS and may not be returned.
· No warranty whatsoever will be valid if the defect was caused by customer's abuse, negligence, or mishandling.
· No labor or inconvenience claim may be included in the warranty claims.
· Forcedfed.com highly recommends that you always keep your stock parts for as long as you have your vehicle. Therefore, Forcedfed.com is not responsible if your car is inoperable due to sending us the part for warranty claim.
· All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Forcedfed.com. Returns will be refused without an RMA number.
RETURNS OR EXCHANGES
· Return for exchange or refund will be allowed only within 10 Calendar days from receipt of merchandise.
· All authorized return merchandise must be unused and in it's original saleable packaging, All packaging, documentation, warranty cards, instructions and hardware MUST also be returned.
· Your Invoice and/or Packing Slip must also be returned.
· All returns must be sent Prepaid - no collect shipments will be accepted. Insure the returned parts for it's full value to protect yourself against loss with the carrier. We strongly recommend using UPS. If you send something Freight Collect to Forcedfed.com, it will be refused by the Receiving Department. If we did not refuse at the time of delivery, your credit card will be charge for the shipping charges based on which carrier and which service utilized.
· No return or exchange on merchandise that shows signs of having been installed, modified, or painted.
· No return or exchange on Light Bulbs, Electrical Items or Special Order items.
· No return or exchange on Wheels and Tires that were shipped mounted and balanced.
· All Returns are subject to a 25% Re-stocking fee.
· No refund on Shipping charges.
· All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Forcedfed.com. Returns will be refused without an RMA number.
VALIDITY OF RMA #
· All return products must have a RETURN MATERIAL AUTHORIZATION # (RMA#) issued by Forcedfed.com. Returns will be refused without an RMA number.
· The RMA is valid for only 30 Calendar Days from the date issued. Forcedfed.com needs to receive the product back within the 30 Calendar days; otherwise, you are subject to be billed for the item.
SHIPPING
· All shipments within the 48 Contiguous State will be sent via UPS Ground service, unless air delivery is requested. Your air options are Next Day Air, 2nd Day Air and 3-Day Select. For International Orders, we use UPS Expedited Service. For Canadian Orders, we use UPS Standard Ground Service.
· For shipments to Alaska, Hawaii and Puerto Rico, 2nd Day Air Service will be utilized. There is no Ground Service.
· For UPS Ground Shipments, some products can be considered OS1, which UPS charges 30 pounds, some products can be considered OS2, which UPS charges 70 pounds. There are certain products such as Body Kits, Bumpers, Spoilers and Exhaust systems that will have an additional $50.00 added to the UPS charge because it's over their size and weight restrictions.
· Parts that are too large or too heavy for UPS are delivered by Truck. Most truck freight items have Flat Delivery Rates, a Terminal Fee, Inside Delivery Charge and Residential surcharge.
· For Air shipments, they are subject to Dimensional Weight. Please go to UPS.com for explanation.
DAMAGED SHIPMENTS
· Inspect your parcel carefully before signing for package. Note any irregularities or damage on the freight receipt. If the package is in good condition, open it immediately and check for hidden damages.
· If you should receive parts damaged by the Shipping Carrier, you must call Forcedfed at 925-371-5888 within 24 hours or claim can not be filed.
· KEEP all original packaging, including packing materials and original shipping carton.
· DO NOT return damaged items without prior approval.
· Forcedfed.com will call UPS to report the claim. UPS will issue a Damaged Call Tag and have the package returned to Forcedfed.com.
SHORTAGES
· Please open your order immediately upon receipt. Check your invoice for backordered items. Backorder parts will come in a separate box. Inspect packing list with the products shipped.
· If shortages are found, please inspect box for split, crack or tears. Notify Forcedfed.com immediately. |
100% Secure Online Transaction with SSL Web Server Certificates.
Ordering with Forcedfed.com is safe because all the information you supply is highly protected. Forcedfed.com's online order form features the SSL Web Server Certificates to offer secure communications by encrypting all data to and from the site.
We encrypt your order information to prevent decoding, and we use the most sophisticated security measures to ensure that your personal information is safe. All online orders will be confirmed by email or telephone. Credit Card orders will be shipped only to the credit card billing address. All online orders placed will be shipped in most cases the next business day. All customers wanting to cancel orders must do so before they ship. The customer placing any online order will be responsible for all shipping charges to and from their location if the placed order has shipped prior to cancellation. The customer placing online order will be responsible to all restocking charge for orders canceled post shipping.
If you have problems with the online order form
Call Us 1-925-371-2288 or Email us Immediately at ask@forcedfed.com
If you need assistance, please email us or call us and let us know how we can help.
Our customer service hours are from 9:00 am to 6:00 pm, PST, Monday to Friday. |